Security Tips on ATM Card & PIN

	Do not keep the PIN issued by the Bank together with your ATM Card.
	Change your PIN immediately when using your ATM Card for the first time and destroy any documents containing PIN information.
	Do not write down your PIN. You should memorise it.
	Do not send your PIN via email/SMS and never use the same PIN to access other services.
	Do not write down your PIN on the card face and do not disclose your PIN to anyone including any joint account holder.
	Do not, under any circumstances, disclose your PIN to anyone who claims to represent the Bank or who claims to be the Bank's employee or other authorised person, or the police.  It is not necessary for anyone to know your PIN.  The Bank will never ask for your PIN by any means such as email, SMS, phone, etc.
	Do not use combinations that are readily accessible/deducible such as your identity card number, telephone number, date of birth, driver's licence number or any popular number sequence (such as 987654 or 123456) for your PIN.  Avoid using the same digit consecutively or the same sequence of numbers more than twice (such as 112233 or 383838) as a PIN.
	For security reasons, change your PIN regularly.
	If you enter an incorrect PIN four times consecutively, your ATM Card will be captured by the ATM.
	Be alert to your surroundings before conducting any banking transactions.  Make sure no one sees your PIN and cover the keypad when you enter your PIN on any device, such as an ATM or other self-service terminal.
	Should you notice any suspicious devices at any ATM or any suspicious activities around you when performing an ATM transaction, cancel your transaction immediately and inform the Bank.
	When you have completed your ATM transaction, please retrieve your ATM Card as instructed on the ATM.  Never try pushing your card back into the ATM.
	Remember to take your cash and ATM Card after each ATM cash withdrawal.
	Keep all transaction receipts and check them against your account records.
	Do not request someone else to perform ATM or EPS transactions for you.
	Do not accept assistance from strangers.  If you encounter any problems at the ATM, contact the Bank directly.
	Call the Bank immediately of any actual or suspected unauthorised use of your ATM Card and/or PIN and confirm notification to the Bank in writing.
	If your ATM Card is lost or stolen, please inform any BEA branch immediately or call the following hotlines for assistance: (852) 2211 1818 (during office hours) (852) 2211 1862 (during non-office hours)